Tuesday, July 17, 2012

Google+ is more satisfying than Facebook

Facebook's reputation for customer satisfaction continues to tarnish while Google+ pops up on a customer satisfaction index for the first time and makes it to the top of the social network pyramid.

The story's an old one by now. Facebook is the Web's most popular site with hundreds of millions of users, but people still don't like it.

Now Google+, which has been dubbed by some as a ghost town, is gaining some traction with a higher customer satisfaction rating, according to the numbers released from the American Customer Satisfaction Index today.